Terms of Use

Overview

Welcome to TellMyRoute.com (“TellMyRoute”, “we”, or “our”). By using our website(s) at https://tellmyroute.com and any additional sites operated by TellMyRoute (the “Site”), along with our mobile application (the “App”) and related public transit information services (collectively referred to as the “Service”), you (the “User”, “you”, or “your”) acknowledge and agree to the following terms and conditions, including our privacy policy (“Privacy Policy”) https://www.tellmyroute.com/en-US/Bengaluru/Privacy, (collectively, the “Terms”). By accessing or using the Service, you agree to adhere to these Terms and comply with all applicable laws and regulations. These Terms form a binding legal agreement between TellMyRoute and you.

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ACCESS, DOWNLOAD, OR USE THE SERVICE IN ANY WAY.

By agreeing to these Terms, you affirm that all information provided through the Service is accurate. Providing false or misleading information is strictly prohibited.

You also consent to receive electronic communications from us, which may include emails, push notifications, or messages on the Site. You can withdraw your consent to targeted communications at any time.

TellMyRoute Platform

PLEASE BE AWARE: THE APP AND THE SITE UTILIZE DETAILED LOCATION, ROUTE DATA, TRIP PLANNING, AND DECISION-MAKING PROCESSES (E.G., CHOICES BETWEEN ROUTES AND TRANSPORT MODES), INCLUDING GPS SIGNALS AND OTHER INFORMATION FROM YOUR MOBILE DEVICE WHERE THE SERVICE IS ACTIVATED. SOME FEATURES OF THE SERVICE RELY ON THIS TECHNOLOGY. FOR MORE DETAILS, PLEASE REFER TO THE TELLMYROUTE PRIVACY POLICY.https://www.tellmyroute.com/en-US/Bengaluru/Privacy

TellMyRoute offers Users a platform for mobile applications and web services that facilitate planning and optimizing public transit journeys. The Service includes: (a) providing public transit information such as live, offline, and online maps, line and station views, routing, vehicle movement details, live arrivals and departures, estimated arrival times, and service alerts; (b) relevant data from transit agencies in TellMyRoute-supported cities, including transit stop locations, agency names, timetables, frequency, transit-related alerts, user advisories, and points of interest nearby; and (c) a platform for contributing transit data and information, including real-time user-generated data and data from other transit services, all to assist Users in planning and optimizing transportation trips (collectively, “Public Transit Information”). All Public Transit Information is considered part of Third Party Services (as defined below) available through the Service.

TellMyRoute also partners with various third-party providers to offer additional transit and transit-related services, such as on-demand taxi services, bike-sharing, car rentals, and related payment services. We continuously update our Service with new transportation options and transit features, some of which may be experimental or available in limited locations.

Usage of additional transit and transit-related services, including on-demand options, is governed by the terms of use of the third-party providers offering such services.

PLEASE NOTE: TELLMYROUTE PARTNERS WITH THIRD-PARTY TRANSIT SERVICE PROVIDERS VIA THE SERVICE. THESE PROVIDERS ARE INDEPENDENT, AND TELLMYROUTE IS NOT RESPONSIBLE OR LIABLE FOR THEIR SERVICES OR AVAILABILITY. YOU ACKNOWLEDGE AND AGREE THAT TELLMYROUTE IS NOT LIABLE FOR ANY DAMAGE OR LOSS RESULTING FROM THE USE OF OR RELIANCE ON THIRD-PARTY SERVICES.

User Accounts

You may choose to set up an account with TellMyRoute using your phone number, email, or through third-party social networks like Facebook or Google (“User Account”). Creating a User Account is not required to use the Service, but it may be necessary to access certain features.

Establishing a User Account enables you to retrieve information such as your home address, office address, saved destinations, public transit lines, and settings across devices. If you use third-party social networks to create your account, you authorize TellMyRoute to access your public profile on those services. The collection and use of your User Information, including travel habits, are governed by our Privacy Policy available at https://www.tellmyroute.com/en-US/Bengaluru/Privacy.

You are responsible for maintaining the confidentiality of your User Account and all activities under it. If you suspect that your account or social network account is compromised, you must notify us immediately at support@tellmyroute.com and the relevant service provider.

Eligibility

To use the Service, you must be at least sixteen (16) years old. By using the Service, you confirm that you are at least sixteen (16) years of age and capable of agreeing to these Terms.

Prohibited Actions

You agree not to: (i) use the Service for unlawful purposes or in violation of any laws; (ii) send unsolicited advertising, spam, junk mail, or any form of unsolicited communication; (iii) disrupt the Service or its associated networks; (iv) use any device or software that interferes with the proper functioning of the Service or other users' experiences; (v) impersonate any person or entity or misrepresent your affiliation; (vi) collect or store personal data about other users without their consent; (vii) use the Service for illegal activities; (viii) distribute or post content that infringes intellectual property rights, privacy https://www.tellmyroute.com/en-US/Bengaluru/Privacy, or publicity rights; (ix) engage in automated data collection such as scraping or mining without our consent; (x) violate any applicable laws or regulations in connection with the Service.

Intellectual Property

TellMyRoute and its licensors retain all rights, title, and interest in the Service, including all intellectual property rights. Except as explicitly provided, these Terms do not grant you any rights to the Service or any content or intellectual property of TellMyRoute. You agree not to use any trademarks or intellectual property of TellMyRoute without our written consent.

User Contributions

You may have the opportunity to submit content, including feedback, reviews, and data, through the Service (“User Contributions”). By submitting User Contributions, you grant TellMyRoute a global, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, modify, adapt, publicly display, and perform such User Contributions in connection with the Service and our business operations.

You warrant that you have the necessary rights to grant this license and that your User Contributions do not infringe any third-party rights, including intellectual property, privacy, or publicity rights.

TellMyRoute reserves the right to review, remove, or modify any User Contributions at its discretion, without notice.

Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TELLMYROUTE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

UNDER NO CIRCUMSTANCES SHALL TELLMYROUTE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

You agree to indemnify and hold harmless TellMyRoute, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your User Contributions, or any violation of these Terms.

Changes to Terms

We may modify these Terms from time to time. We will notify you of any significant changes by posting the updated Terms on our Site or by other means. Your continued use of the Service after such changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

Termination

We may terminate or suspend your access to the Service at any time, without notice, if we believe you have violated these Terms or engaged in any activity that may harm the Service or other users. Upon termination, your right to use the Service will immediately cease, and you must promptly cease all use of the Service.

Governing Law

These Terms and any disputes arising out of or related to them will be governed by and construed in accordance with the laws of the jurisdiction in which TellMyRoute is established, without regard to its conflict of law principles.

Miscellaneous

These Terms constitute the entire agreement between you and TellMyRoute regarding your use of the Service and supersede all prior or contemporaneous understandings and agreements. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The failure of TellMyRoute to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.