Privacy Policy

1. Introduction

TellMyRoute is a public website dedicated to providing public transport information, updates, and services to its users. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how it is used, and the measures we take to safeguard your information. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

• Personal Information: When you create an account or use certain features, we collect personal details such as your name, email address, and contact information.
• Location Data: To offer precise transit route planning, we may collect real-time location data through GPS, IP addresses, Wi-Fi access points, and other technologies.
• Usage Information: We gather data on how you interact with our website and app, including pages visited, features used, and search history.
• Device Information: Information about the device you use to access TellMyRoute, such as the device type, operating system, and browser version, may be collected.

3. How We Use Your Information

The information we collect is used for the following purposes:

• Service Provision: To deliver and maintain the functionality of our services, including personalized route suggestions and updates.
• Personalization: To customize your experience by recommending routes, services, and content based on your preferences.
• Communication: To send you service-related notifications, updates, promotional offers, and other communications that may be of interest to you.
• Analytics: To analyze usage patterns, improve our services, and develop new features and functionalities.
• Security: To protect against unauthorized access, fraud, and other harmful activities, ensuring the security of our users and platform.

4. Sharing Your Information

Your privacy is important to us, and we do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who assist us in operating our services, processing payments, and delivering content.
• For Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests from public authorities, or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on TellMyRoute. These technologies help us understand user behavior, remember preferences, and deliver personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features.

6. Data Security

We take the security of your data seriously and employ industry-standard measures to protect it. These measures include encryption, secure servers, and regular security audits. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal data under certain circumstances.
• Objection: You have the right to object to the processing of your personal data for certain purposes.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.

8. Child Privacy

TellMyRoute is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information from our records as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When your information is no longer needed, we will securely delete or anonymize it.

10. Third-Party Links

TellMyRoute may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: